Gestalt principles hindered my sudoku performance

Last week, while waiting for friends, I picked up a community newspaper in hopes of finding a puzzle to help me pass the time. I found a sudoku puzzle.
A sudoku puzzle consists of nine 3×3 squares, sprinkled with a few starter numbers. The player must fill in all the blanks by referring to the numbers that are already […]

Designing and influencing user performance

When designing the user experience of software, UX- and Development teams often focus on how the user interface supports user performance, because that’s within their locus of control. Once the product is in the wild, environmental factors may reduce user performance despite the team’s best product-design efforts. But I believe it’s possible for a UX team to […]