Five Sketches™

For professional reasons, I like to mess around with software. It’s a form of training, because some of the messing around leads to frustration, confusion, and inefficiency. And that’s good.
My hope is that my experiences will help me to better understand what I put various groups of software users through when they use the software […]

Previously, I wrote about GUI—when to copy it and when to design it. When your competition has something better, I recommended you design, to leapfrog your competitor. Here’s an example of two competing web browsers:

At first glance, the new Internet Explorer 8 address bar looks like a copy of Firefox’s existing awesome bar, but click the image for […]

If you decide to forego the design stage and reuse or copy an existing GUI or interaction design, your life is easier.
But how do you know when you have a standard to follow?
An obvious place to find standards is in the precedents set by your own Development team. If your standards are not documented, consider […]

I’m a big believer in following the standards for GUI and interaction design. But when do you copy or reuse an existing design, and when do you design something new? Here’s my guideline for when to design and when to reuse or copy the GUI and interaction:

Reuse
When…
Design

…there is an external standard.
For example: the Vista UX Guide recommends […]

I have two stories about command buttons.
Quite a few years ago, a team member walked me through a new dialog box. He entered some data, and then unintentionally clicked the Cancel button. He made this error twice in a row, thus losing his changes twice in a row. I pointed out that the OK and Cancel buttons […]

It’s been a year since that flash of insight hit me. Looking back, getting to what I now call the Five Sketches™ ideation-design method was an interesting journey.
The setting. I was working on a two-person usability team faced with six major software- and web products to support. We were empowered to do usability, but not design. At the time, the team was in the […]