Five Sketches™

Involving users throughout the software-development cycle is touted as a way to ensure project success. Does usability testing count as user contact? You bet! But since most companies test their products later in the process, when it’s difficult to react meaningfully to the user feedback, here are two ways to get your testing done sooner.
Prioritise. […]

Here are two usability stories that are currently underway.
The first project
This weekend I got a Skype call from a usability consultant at a very large firm that is, in turn, working on a project for a very large insurance company. The usability consultant was just assigned, but the team is nearly finished building an online […]