Being nice about work

Catherine Powell specialises in QA, to ensure software works well, but also thinks about what makes the workplace work well: being nice. Have a look at Catherine’s blog about her professional attitude of choice.

Design can change the culture

I was reading a comment by Creative Sage CIO and CEO, Cathryn Hrudicka, about corporations that want to use social media to reach their market:
The process of trying to become a more “transparent” organization, so they can use social media tools, pushes many organizations—companies, nonprofits, trade associations—into change, especially if they have had a very bureaucratic and non-transparent […]

Design and engineering culture

I’m sure Douglas Bowman’s blog last week was widely read. His post was a kind of public exit interview, titled Goodbye Google.
As Bowman left Google, he pointed out the pro-engineering bias in its approach to problem solving—including problems of design. Two of several examples he gives:
[…] a team at Google couldn’t decide between two blues, so they’re testing 41 […]

Why products stay pre-chasm

I’ve spent some time working with legacy products—software for which the core code was written before “usability” was a term developers had heard of, back when developers were still called programmers.
I remember my first conversation—held last century—with a developer about his users and the usability of his legacy product. I used Geoffrey Moore’s book, Crossing […]