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	<title>Five Sketches™ &#187; My Twitter summaries</title>
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	<link>http://fivesketches.com</link>
	<description>Ideation, design, and usability for development teams</description>
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		<title>My Twittering (2009-06-21)</title>
		<link>http://fivesketches.com/2009/06/my-twittering-2009-06-21/</link>
		<comments>http://fivesketches.com/2009/06/my-twittering-2009-06-21/#comments</comments>
		<pubDate>Sun, 21 Jun 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

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		<description><![CDATA[
If you missed the UPA 2009 conference, here&#8217;s a compilation of my micro-blogging: http://bit.ly/15muMY #
When it comes to sharing my PC desktop, I&#8217;m liking free #Mikogo for its features. Macworld UK likes the Mac version: http://bit.ly/LePdS #
Attempting to model the transitions in a wireframe by using Axure&#8217;s dynamic-panels feature. #

]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>If you missed the UPA 2009 conference, here&#8217;s a compilation of my micro-blogging: <a href="http://bit.ly/15muMY" rel="nofollow">http://bit.ly/15muMY</a> <a href="http://twitter.com/jeromer/statuses/2166954905">#</a></li>
<li>When it comes to sharing my PC desktop, I&#8217;m liking free #<a href="http://search.twitter.com/search?q=%23Mikogo">Mikogo</a> for its features. Macworld UK likes the Mac version: <a href="http://bit.ly/LePdS" rel="nofollow">http://bit.ly/LePdS</a> <a href="http://twitter.com/jeromer/statuses/2224916477">#</a></li>
<li>Attempting to model the transitions in a wireframe by using Axure&#8217;s dynamic-panels feature. <a href="http://twitter.com/jeromer/statuses/2259315725">#</a></li>
</ul>
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		<item>
		<title>My Twittering (2009-06-14)</title>
		<link>http://fivesketches.com/2009/06/my-twittering-2009-06-14/</link>
		<comments>http://fivesketches.com/2009/06/my-twittering-2009-06-14/#comments</comments>
		<pubDate>Sun, 14 Jun 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

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		<description><![CDATA[
This week, my tweets will focus on the UPA conference, and my research into usability research. After that, normal broadcasting resumes. #
Made it to Portland for #upa2009. Had a nice dinner with a school friend from years ago. #
Users wiling to struggle with an unusable intranet if the info is useful. Kath Straub at #upa2009 [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>This week, my tweets will focus on the UPA conference, and my research into usability research. After that, normal broadcasting resumes. <a href="http://twitter.com/jeromer/statuses/2065101912">#</a></li>
<li>Made it to Portland for #upa2009. Had a nice dinner with a school friend from years ago. <a href="http://twitter.com/jeromer/statuses/2070767615">#</a></li>
<li>Users wiling to struggle with an unusable intranet if the info is useful. Kath Straub at #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2078765425">#</a></li>
<li>Offices with background music degrade the performance of their staff. Staccato music is worse than meditative music. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2078820238">#</a></li>
<li>Blind experienced Internet users gesture to indicate spatial organization of information that is different from the visual org&#8217;n of a site. <a href="http://twitter.com/jeromer/statuses/2078855174">#</a></li>
<li>Add to the public data of US internet users: do the self-test at the Pew Internet Project site. Look on <a rel="nofollow" href="http://htxt.it/ffxk">http://htxt.it/ffxk</a> #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2078879100">#</a></li>
<li>If you&#8217;re at #<a href="http://search.twitter.com/search?q=%23UPA2009">UPA2009</a> conference and interested in user research, please participate: <a rel="nofollow" href="http://bit.ly/zmRCI">http://bit.ly/zmRCI</a> <a href="http://twitter.com/jeromer/statuses/2081993540">#</a></li>
<li>By show of hands, 2 of 15 usability testers collect time-on-task data. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2082597479">#</a></li>
<li>Kath Straub on a meaningful measure of web-site usage: Engagement Index (visitors move n clicks beyond the landing pg). #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2082657972">#</a></li>
<li>Lickert scales and subjective sliders give the same results. The latter is more &#8220;fun&#8221; for participants. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2082686766">#</a></li>
<li>The volunteers and staff running #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> this year are so friendly and helpful! <a href="http://twitter.com/jeromer/statuses/2090445889">#</a></li>
<li>Today at #UPA2009, in the Tools Of The Trade workshop, 7 participants will present the tools they use in their usability practice! <a href="http://twitter.com/jeromer/statuses/2090825966">#</a></li>
<li>Research idea: put iPhone-app icons on scrabble tiles, w/ a text label below each icon, so research participants can shuffle them. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091059584">#</a></li>
<li>Further to prev tweet, you can get &#8220;fake&#8221; scrabble tiles at art-supply store, because some people make jewellery out of them. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091096116">#</a></li>
<li>Wall-mounted User Personas incl a video cam attached to the wall. Staff watch representative video of users from the UP research. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091149909">#</a></li>
<li>Annette on user personas: &#8220;The greatest sin in my work life is to have my own work not digestible and usable.&#8221; overheard at #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091605048">#</a></li>
<li>Discussion: editing research video faster. &#8220;It takes a long time w Adobe Premiere Elements.&#8221; Problem with handheld cam: Batteries! #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091659108">#</a></li>
<li>Discussion: editing research video: You can import avi, wmv into #Morae, then playback &gt;100%, but do you get the editing features? #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091678339">#</a></li>
<li>Shane from TechSmith says: #<a href="http://search.twitter.com/search?q=%23Morae">Morae</a> can log/tag events with a wii remote during the research, if your laptop is bluetooth enabled. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2091699617">#</a></li>
<li>Lisa says Balsamiq is cheap, and low-fidelity (sketch-like) but for $75 there are somethings it doesn&#8217;t do. Overheard at #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092054926">#</a></li>
<li>Tools: To share your Balsamiq interactive prototypes, your recipient needs #<a href="http://search.twitter.com/search?q=%23Balsamiq">Balsamiq</a> or you can provide live desktop-sharing. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092222499">#</a></li>
<li>I&#8217;m impressed at the ease with which Lisa adds tables/grids and tabs to her prototype, by using Balsamiq. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092252008">#</a></li>
<li>Discussion of HTML vs Axure vs Balsamiq for prototyping. At Mary&#8217;s company people like Axure. &#8220;Visio is a nightmare.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092298860">#</a></li>
<li>For usability testing, S asks room &#8220;Do ppl still prefer low-fi prototypes when we have tools to make things look fantastic?&#8221; &#8220;Yes!&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092336053">#</a></li>
<li>Peers presenting tools to each other. Linda demos Revolution prorotyping tool, which evolved from HyperCard. Multimedia capability. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092416502">#</a></li>
<li>Put a mirror in front of people as they work: they&#8217;re more productive, make fewer errors. From @kas&#8217;s #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> session RT via @<a href="http://twitter.com/trentmankelow">trentmankelow</a> <a href="http://twitter.com/jeromer/statuses/2092562576">#</a></li>
<li>RT pls. What do you use to make multimedia-prototypes for usability testing, other than Runtime Revolution and Microsoft Blend? #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092646601">#</a></li>
<li>Annette doing impromptu demo of FlairBuilder. Let&#8217;s hear it for online presence and Twitter at #<a href="http://search.twitter.com/search?q=%23UPA2009">UPA2009</a> conference. <a href="http://twitter.com/jeromer/statuses/2092659483">#</a></li>
<li>Comparing FlairBuilder <span class="amp">&amp;</span> Balsamiq: very similar, FlairBuilder is 2x price ($150) but not low-fi. &#8220;Lisa: Seems like it works better&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092697944">#</a></li>
<li>Annette: &#8220;OOHH! YouTube&#8221; as she adds multimedia to FlairBuilder. Trent points out Annette&#8217;s Ooh: &#8220;There&#8217;s user delight.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092737363">#</a></li>
<li>ProtoShare combines prototyping, collaboration features, and spits out a document. Interesting, but no trial software! #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092774895">#</a></li>
<li>Another prototyping &#8220;tool&#8221; is taking big paper <span class="amp">&amp;</span> markers to customers to walk thru the prototypes and gather sketched feedback. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092881459">#</a></li>
<li>The weakness of paper prototyping is the lack of interaction&thinsp;&#8212;&thinsp;the transitions between the sketched states. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2092887002">#</a></li>
<li>Tip: Before sharing your PowerPoint prototypes: compress your ppt file: Format tab &gt; Adjust group &gt; Compress Pictures (one or all). #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2093035645">#</a></li>
<li>Oh dear. When the client sees your obviously low-fi prototype and still says &#8220;I LOVE the visual design.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2093164976">#</a></li>
<li>Raluca on attaching a camera to users&#8217; mobile devices: users don&#8217;t want their device scratched, an extra half pound gets unwieldy #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094006141">#</a></li>
<li>Document camera looks like desk lamp, built in camera. It&#8217;s good to view user activity on a surface but not on a hand-held device #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094065211">#</a></li>
<li>Demo of a document camera. Its light may cause glare on a shiny device. Excellent image! Soft controls for brightness, focus, zoom. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094131326">#</a></li>
<li>Discussion: is a web cam a substitute for a document camera? Doc cam ($3000) better for high detail, larger surfaces. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094154926">#</a></li>
<li>Raluca: users &#8220;are really cautious&#8221; about having you attach video cameras on their phones for usability studies. Damage. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094180971">#</a></li>
<li>Best: connect document camera to Morae (only if DirectShow driver). Or display the video live, and use #<a href="http://search.twitter.com/search?q=%23Morae">Morae</a> to record the screen. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094234508">#</a></li>
<li>Usability study collects user input into a &#8220;diary&#8221; by SMS/Twitter during the day. Users review and expand the diary in the evening. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094307062">#</a></li>
<li>Cost of using private Twitter accts or D message to conduct int&#8217;l user research: whatever the cost of SMS/texting in your country. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094336276">#</a></li>
<li>Shane demos #Morae. I&#8217;m already a user so it&#8217;s hard to pick out its amazing features because it&#8217;s all familiar to me. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2094551244">#</a></li>
<li>Need participants for research on the epistemology of usability research. Details at FiveSketches.com. Please approach me at #upa2009. <a href="http://twitter.com/jeromer/statuses/2095015667">#</a></li>
<li>Mary showed the use of SurveyMonkey. Discussion of privacy issues. SurveyMonkey is located in Portland. Any of you at #UPA2009? <a href="http://twitter.com/jeromer/statuses/2095047276">#</a></li>
<li>To recruit study participants, 3%-8% of Facebook ads get clicked, whereas display ads in MySpace &#8220;are broken&#8221;. Overheard at #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2095103443">#</a></li>
<li>Annette says: recruit study participants with Facebook ads, buy a $1 age-appropriate photo from iStockPhoto.co; works for all ages. #<a href="http://search.twitter.com/search?q=%23UPA2009">UPA2009</a> <a href="http://twitter.com/jeromer/statuses/2095154020">#</a></li>
<li>Q: Incentives for int&#8217;l recruitment: how to pay &#8216;em? A: Via local bank; mail a USD cheques+$25 cashing fee; send local Amazon certs #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2095263892">#</a></li>
<li>Tools workshop continues: productivity tools! Screen-sharing alternatives for PC <span class="amp">&amp;</span> Mac: Yuuguu (time-limited) and @<a href="http://twitter.com/Mikogo">Mikogo</a> (free). #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2095586444">#</a></li>
<li>Christina Wallace shared several techniques for directing and redirecting a team by using images. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2108880030">#</a></li>
<li>Susan Weinschenk presents with great graphics, precision timing, visual jokes, engaging content. Excellent learning op. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2118653310">#</a></li>
<li>The next session&#8217;s another thrill! Four more Big Names: Chauncey Wilson, Karen Bachman, Rolf Molich, Nigel Bevan, on BoK. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2119078457">#</a></li>
<li>Body of Knowledge sess&#8217;n starts w 3-min frantic writing, on individual cards: &#8220;What should be in the BoK?&#8221; Results posted tomorrow #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2119708099">#</a></li>
<li>Chauncey says the Body of Knowledge (http://www.usabilitybok.org/) is what&#8217;s left of UPA&#8217;s certificat&#8217;n attempt of a few years ago. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2119731695">#</a></li>
<li>Spanking! Chauncey Wilson: &#8220;Usability … is still a relatively young field in serious need of some discipline&#8221; at BoK session. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2119783838">#</a></li>
<li>Nigel Bevan says &#8220;invite people who put advice on lists (eg UTest) to add to the Body of Knowledge. <a rel="nofollow" href="http://www.usabilitybok.org/">http://www.usabilitybok.org/</a> #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2119852385">#</a></li>
<li>Rolf Molich: If we&#8217;re begging volunteers to contribute content to the Body of Knowledge, it suggests we want quantity, not quality. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2119890848">#</a></li>
<li>Impressed yesterday to watch attendee w limited sight nav/pan so fast around Hilton&#8217;s sign-in page at 500% magnificat&#8217;n. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> @<a href="http://twitter.com/whitneyq">whitneyq</a> <a href="http://twitter.com/jeromer/statuses/2119968647">#</a></li>
<li>Molich calls for HFI to publish what content the CUA certification covers. <a href="http://twitter.com/jeromer/statuses/2119988916">#</a></li>
<li>Rolf Molich calls for HFI to publish what content the CUA certification covers. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2120000812">#</a></li>
<li>First REAL discussion between audience and panel presenters I&#8217;ve seen, this year, at the Bok sesson! #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2120297452">#</a></li>
<li>Carol Smith&#8217;s session on usability testing tips - the logistics of it. Tip 1: Hire a professional to recruit participants. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2121731825">#</a></li>
<li>Recruiting for remote #<a href="http://search.twitter.com/search?q=%23usability">usability</a> testing: recruit pple who have a separate phone line <span class="amp">&amp;</span> Internet connection: screen share + talk. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2121758054">#</a></li>
<li>Can your remote participant install minor applications (e.g screen-sharing app.)? Some IT dept&#8217;s lock down user &#8216;s computers. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2121781438">#</a></li>
<li>Get someone to run you through your own usability test, beforehand. Give assistant a checklist to ensure you don&#8217;t forget anything. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2121894683">#</a></li>
<li>RT @<a href="http://twitter.com/MaryT_">MaryT_</a> A theme I&#8217;m seeing: have your team members try design or user research, and then share findings with everyone. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2121948534">#</a></li>
<li><span class="dquo">&#8220;</span>When you conduct on-site studies, always bring duct tape and painter&#8217;s tape {masking tape]&#8221; says Carol Smith at #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2121990158">#</a></li>
<li>Technical trouble during a remote usability study? Log in to a user&#8217;s machine remotely: <a rel="nofollow" href="https://www.copilot.com/">https://www.copilot.com/</a> #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122029685">#</a></li>
<li>In Online Card Sorting With Images, Jed Wood says &#8220;tell people the purpose of your study (e.g. website); you get better results.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122190619">#</a></li>
<li>Jed Wood says: Start with an open card sort, validate with a closed card sort. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122202442">#</a></li>
<li>Modified Delphi method: card sorting with serial participants: one person sorts, the next person continues/adjusts it. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122236686">#</a></li>
<li>If you have a very large set of cards to sort, give participants overlapping subsets. Works if subset is 60% of larger set. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122251119">#</a></li>
<li>To study the IA of ALDO&#8217;s online shoe store: card sorting with images (not text) of footware. 51 womens, 53 mens. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122307064">#</a></li>
<li>People think about footware in diff ways. Card-sorting with the same 104 cards, men create 7.2 groups, women 8.4 groups. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122319192">#</a></li>
<li>Jamie Hart&#8217;s card-sorting results: &#8220;Surprise, surprise, men have a simpler view of shoes.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122328091">#</a></li>
<li>In the IA, men need 8 categories (down from 18) vs women need 22 groups (up from 18). Sales incr, user-complaints decr. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122367331">#</a></li>
<li>Chris Nodder&#8217;s Usability for Evil: UI purposely designed to emotionally involve users in something that benefits you more than them #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122538770">#</a></li>
<li>Nodder: &#8220;If you want to learn about evil, read marketing literature.&#8221; &#8220;A complete disregard for their users; it&#8217;s maximize profit.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122552920">#</a></li>
<li>Nodder shows how companies put important information in plain sight, but use design, layout, to ensure nobody looks at it. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122618337">#</a></li>
<li>On LinkedIn, Ron Bates has 40000+ contacts. If he spent 1 min with each, it would take him 3 working years to talk to them all. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122638599">#</a></li>
<li>On an online store, a &#8220;Hacker/Virus Safe&#8221; logo in top left corner increases sales 8%, but are 2x as likely to be untrustworthy. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122660227">#</a></li>
<li><span class="dquo">&#8220;</span>Give people member-only perks to keep them coming back.&#8221; How is this Evil? &#8220;THEY benefit more than YOU,&#8221; says Nodder. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122712987">#</a></li>
<li><span class="dquo">&#8220;</span>Anything you can do to make people feel loved will endear them to you.&#8221; Can you do this on your site? #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2122767559">#</a></li>
<li>Hebard at Intuit on ethnographic user research: &#8220;Our ethnographic findings are pretty durable,&#8221; can be used in successive projects. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123304814">#</a></li>
<li>Hebard: &#8220;Ethnographic questions are about the LINK btwn culture <span class="amp">&amp;</span> behavior.&#8221; Not &#8220;What are you wearing&#8221; but &#8220;Why&#8217;d you choose it?&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123336297">#</a></li>
<li>Evangelize your research methods. Tell people what ethnography is, how to work with you, how it&#8217;s valuable. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123357221">#</a></li>
<li>For longitudinal ethnography, use a pre-screening activity. If they can&#8217;t complete THAT, exclude them from long-term research. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123375482">#</a></li>
<li>Example pre-screener for your longitudinal ethnographic-research subjects: &#8220;Take a photo of yourself, write a short introduction.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123412048">#</a></li>
<li>Ethnographers see emotions and FEEL emotions. Hebard tells story of flood that wipes out businesses <span class="amp">&amp;</span> hope. Not like lab research. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123437864">#</a></li>
<li>Ethnography: one of few ways to get people&#8217;s values <span class="amp">&amp;</span> emotions. Write them down in your fieldnotes. Important for emotional design. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123489612">#</a></li>
<li>Hebard&#8217;s hardest things about ethnography: 1. Framing the question, 2. Emotions (both the level of engagement and the abrupt end). #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123539151">#</a></li>
<li>At Intuit, the ethnographic research informed strategies for the design of future products, says Hebard. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123549147">#</a></li>
<li>Eva Kaniasty lists four common criticisms of usability testing, proposes web analytics as a way to address some. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123685178">#</a></li>
<li>Visitor/session tracking lets you track what visitors are doing. Where are users dropping off the optimal click path you designed?#<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123702729">#</a></li>
<li>Kaniasty calls clickmaps <span class="amp">&amp;</span> heatmaps from CrazyEgg &#8220;poor man&#8217;s eyetracking&#8221;. <a rel="nofollow" href="http://crazyegg.com/">http://crazyegg.com/</a> #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123722862">#</a></li>
<li>Email datamining (e.g. via Facebook) is &#8220;stalking on a grand scale&#8221; says Kaniasty. Use the data for u-testing recruiting profiles, personas. <a href="http://twitter.com/jeromer/statuses/2123738531">#</a></li>
<li>Session recording (web sites) gathers scroll maps, form analytics, page actions. Helps find potential problems, tests browsers. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123763286">#</a></li>
<li>Kaniasty says A | B multivariate testing is &#8220;pretty difficult.&#8221; I disagree. (@<a href="http://twitter.com/kas">kas</a> recommended testing multiples in a diff #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> session) <a href="http://twitter.com/jeromer/statuses/2123783244">#</a></li>
<li>Eva Kaniasty&#8217;s overview of analytics/usability-testing methods covers the basics, so it&#8217;s perfect as a New-To-Usability topic at #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2123845890">#</a></li>
<li><span class="dquo">&#8220;</span>Software is a necessary evil for those who build hardware,&#8221; says Leo Frishberg, at #UPA2009. <a href="http://twitter.com/jeromer/statuses/2132724863">#</a></li>
<li>Discussing famous Agile Process diagram (Desiree Sy in JUS 2:3 2007) where design in one sprint informs the dev of the next sprint. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2132800856">#</a></li>
<li>Sometimes you&#8217;re designing one or two cycles ahead of the coding, testing two or three cycles after the coding. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2132807435">#</a></li>
<li>Says the Agile session moderator: &#8220;I&#8217;d like to hear from you guys what REALLY happens in cycle zero.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2132816479">#</a></li>
<li>When designing of concepts begins at sprint zero, then we need a research phase before that&thinsp;&#8212;&thinsp;2-3 months for the field research. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2132827047">#</a></li>
<li>One speaker: at SAP the designers feel they own Agile&#8217;s sprint zero. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2132834872">#</a></li>
<li>Leo: &#8220;How do we approach the up-front research in an agile way so it&#8217;s not a black-box block that precedes Agile&#8217;s sprint zero?&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2132848554">#</a></li>
<li><span class="dquo">&#8220;</span>Make the thing fit the human, not vice versa&#8221; is ergonomics. &#8220;Make the __ fit the human, not vice versa&#8221; is #usability. So what&#8217;s the __? <a href="http://twitter.com/jeromer/statuses/2133040154">#</a></li>
<li>Leo thinks there&#8217;s a huge apology for the notion of Big Design at Agile sessions at #upa2009. Can you get a user experience w/out that? <a href="http://twitter.com/jeromer/statuses/2133091274">#</a></li>
<li>Sprint zero is about understanding. &#8220;During sprint zero, we had lots of getting-to-know-you and who-has-personas discussions.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133149161">#</a></li>
<li>If you work from the single sprint out, it&#8217;s difficult in any one sprint to know whether the piece is the right piece. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133194613">#</a></li>
<li>Flashback to Jared Spool&#8217;s opening session: our role is like the stranger in the &#8216;Stone Soup&#8217; story. We&#8217;re an enabling profession. #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133227472">#</a></li>
<li><span class="dquo">&#8220;</span>The only projects I&#8217;ve seen succeed is the-brilliant-dictator and the people-admit-the-product-will-iterate with customer input.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133247579">#</a></li>
<li>Lissajoux: &#8220;During Agile development, the project&#8217;s vision must be reset from time to time … and the pieces refactored.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133324042">#</a></li>
<li>In my experience, development teams like the promise of &#8220;speed&#8221; in Agile development. Is that the (sole) goal of Agile? #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133366012">#</a></li>
<li><span class="dquo">&#8220;</span>Our field has a tradition of critiquing. Do we hop on board Agile train if it produces bad results? Do we critique the process?&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133404190">#</a></li>
<li><span class="dquo">&#8220;</span>I&#8217;ve come to appreciate Agile but it is a developer-focused process…that is it&#8217;s shortcoming. What about the rest of team?&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133429300">#</a></li>
<li><span class="dquo">&#8220;</span>Agile is developer-focused because developers have been so inefficient. …With Agile, the bottleneck has moved to UX/UI/design.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133458921">#</a></li>
<li>Agile is rather ironically named. Isn&#8217;t it a broken development-centred philosophy? #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133492288">#</a></li>
<li><span class="dquo">&#8220;</span>Agile is an ogre that dominates the room.&#8221; (Much frustration with Agile being expressed, now, at this #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> session.) &#8220;Futile&#8221; <a href="http://twitter.com/jeromer/statuses/2133503765">#</a></li>
<li>Voice of support: &#8220;Agile isn&#8217;t about checking off boxes in a process, but about organising the work in ways that gets it done.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133511169">#</a></li>
<li>[Do US attendees of #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> notice that I use Canadian spelling, or assume I&#8217;m making Twittypos?] <a href="http://twitter.com/jeromer/statuses/2133539280">#</a></li>
<li>Leo says: &#8220;Agile has an extraordinarily dependency on co-location.&#8221; #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133556423">#</a></li>
<li>OK, I&#8217;m packing up; my ride is here! THANKS to all the volunteers and conference staff for a wonderful time. Enjoy closing plenary! #<a href="http://search.twitter.com/search?q=%23upa2009">upa2009</a> <a href="http://twitter.com/jeromer/statuses/2133626092">#</a></li>
</ul>
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		<title>Twitter whining or shared experiences?</title>
		<link>http://fivesketches.com/2009/05/twitter-whining-or-shared-experiences/</link>
		<comments>http://fivesketches.com/2009/05/twitter-whining-or-shared-experiences/#comments</comments>
		<pubDate>Wed, 27 May 2009 11:55:24 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[Design, process, business]]></category>
		<category><![CDATA[asynchronous communication]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[software design]]></category>
		<category><![CDATA[web-site design]]></category>

		<guid isPermaLink="false">http://fivesketches.com/?p=1830</guid>
		<description><![CDATA[Recently, one of the new-media gurus characterised Twitter as a place where people whine about the annoying or unexpected things that happen to them, in microblogs of 140 characters or less. Here are some examples:

davidcrow tweeted &#8221;You can’t blame a guy for trying.&#8221; Ugh, you wasted 90 minutes of my day dude, and for trying to [...]]]></description>
			<content:encoded><![CDATA[<p>Recently, one of the new-media gurus characterised Twitter as a place where people whine about the annoying or unexpected things that happen to them, in microblogs of 140 characters or less. Here are some examples:</p>
<ul>
<li><strong>davidcrow</strong> tweeted &#8221;You can’t blame a guy for trying.&#8221; Ugh, you wasted 90 minutes of my day dude, and for trying to waste my time I blame YOU!</li>
<li><strong>scottallen</strong> tweeted: RT @Mike_Wesely &#8220;Twitter has their heads up their butts&#8221; @replies still not fixed.</li>
<li><strong>feather</strong> tweeted: To the girl on my left as I turned to swim back: you weren&#8217;t supposed to be there—your fault my hand went into your bathing suit, not mine.</li>
<li><strong>sladner</strong> tweeted: Omnigraffle, what was life like before I met you? Did people really have to nudge objects using CTRL-Arrow?</li>
<li><strong>dezign999</strong> tweeted: Plastic container opener fail? <a href="http://twitpic.com/5y64d">http://twitpic.com/5y64d</a></li>
<li><strong>TheDaveCarlson</strong> tweeted: sony email fail&#8230; i only need to send one. come on server!</li>
<li><strong>jessmcmullin</strong> tweeted: I&#8217;ve never heard of a customer happy with Vaio support</li>
</ul>
<p>The people I pay attention to on Twitter usually post positive or informative messages. But there&#8217;s nothing wrong with a little griping. We can all relate to a situation that&#8217;s gone wrong. Twitter is about shared experiences through a social network.</p>
<p>It&#8217;s often also about products, services, user experience, and design. In order, the above tweets say things about salespeople, Twitter, lifeguarding oversight, Omnigraffe, OpenIt scissors, and Sony&#8217;s site. Two thirds of these name or link to the company or the product in the message. And they do so via a social network.</p>
<p>Social networking is the equivalent of a reception. It&#8217;s a roomful of people, some of whom you know, some of whom you don&#8217;t. At this reception, the chatting happens asynchronously and it&#8217;s entirely free of geography. This is important to understand, because it&#8217;s the kind of world <em>in which</em> and <em>for which</em> we&#8217;re designing and building software and websites. Anyone, anytime, can comment on our products and sites, and others can search for—and be influenced by—those opinions. Consumers can get opinions <em>from people they don&#8217;t know</em> about a product or service, before they buy. For example, you can find opinions about a phone company by using these keywords in a Twitter search</p>
<ul>
<li><a title="Opens in a new window" href="http://twitter.com/#search?q=Telus%20phone" target="_blank"><strong>Telus phone</strong></a>.</li>
<li><a title="Opens in a new window" href="http://twitter.com/#search?q=Skype%20phone" target="_blank"><strong>Skype phone</strong></a>.</li>
</ul>
<p>or by visualizing the keywords or tags that people type in their Twitter messages about the phone company. Check this tag cloud—are the tags positive? negative? netural?—for <strong>Telus phone</strong> at <a title="Opens in a new window" href="http://www.outwit.me/twitter-cloud/cloud.php?w=Telus+phone&amp;u=&amp;m=40&amp;action=Refresh" target="_blank">ouTwit.me</a>.</p>
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<p>Would any of this influence my decision to purchase a mobile-phone contract from Telus?</p>
<p>Finally, just to show there&#8217;s nothing new under the sun, here&#8217;s a blog post that <a title="Opens in a new window" href="http://www.techcrunch.com/2009/03/05/its-time-to-start-thinking-of-twitter-as-a-search-engine/" target="_blank">has already said a few of the things that I just thought of</a>.</p>
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		<title>My Twittering (2009-05-17)</title>
		<link>http://fivesketches.com/2009/05/my-twittering-2009-05-17/</link>
		<comments>http://fivesketches.com/2009/05/my-twittering-2009-05-17/#comments</comments>
		<pubDate>Sun, 17 May 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

		<guid isPermaLink="false">http://fivesketches.com/2009/05/my-twittering-2009-05-17/</guid>
		<description><![CDATA[
Cookie usability. Cookies have affordance: the edge fits in toddler&#8217;s mouth for biting. The flat side only affords licking. #
Canadian airports with free wireless: Vancouver, Fredericton, Edmonton. Yay! Any others? #
You&#8217;re a usability nerd if your answer to &#8220;Why is cutlery always in the top drawer?&#8221; includes the words &#8220;taxonomy&#8221; and &#8220;statistically&#8221;. #
&#8220;We should not [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>Cookie usability. Cookies have affordance: the edge fits in toddler&#8217;s mouth for biting. The flat side only affords licking. <a href="http://twitter.com/jeromer/statuses/1774263349">#</a></li>
<li>Canadian airports with free wireless: Vancouver, Fredericton, Edmonton. Yay! Any others? <a href="http://twitter.com/jeromer/statuses/1776074617">#</a></li>
<li>You&#8217;re a usability nerd if your answer to &#8220;Why is cutlery always in the top drawer?&#8221; includes the words &#8220;taxonomy&#8221; and &#8220;statistically&#8221;. <a href="http://twitter.com/jeromer/statuses/1811433343">#</a></li>
<li><span class="dquo">&#8220;</span>We should not fall into the trap of thinking that if it&#8217;s hard to design, it must be good.&#8221; - Gerry McGovern <a href="http://twitter.com/jeromer/statuses/1817285554">#</a></li>
<li>A semantic-web thought: imagine supplying info to a 3rd party&#8217;s customer about that 3rd party. Any money in that gap? Ask Google. <a href="http://twitter.com/jeromer/statuses/1817524931">#</a></li>
<li>Ways to record your ethnographic observations. For those of us who need to produce something. <a rel="nofollow" href="http://ping.fm/J5hu3">http://ping.fm/J5hu3</a> <a href="http://twitter.com/jeromer/statuses/1824364517">#</a></li>
</ul>
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		<title>My Twittering (2009-05-10)</title>
		<link>http://fivesketches.com/2009/05/my-twittering-2009-05-10/</link>
		<comments>http://fivesketches.com/2009/05/my-twittering-2009-05-10/#comments</comments>
		<pubDate>Sun, 10 May 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

		<guid isPermaLink="false">http://fivesketches.com/2009/05/my-twittering-2009-05-10/</guid>
		<description><![CDATA[
For my blogging: looking for the formal name of the &#8220;ugly alternative&#8221; P.E.T.-design principle in the @kas #HFI webcast http://bit.ly/6cDt1 #
&#8220;An epidemic of overloaded text slides&#8221; in #ppt, says Dave Paradi in a podcast (http://bit.ly/jnczw) with sad &#38; amusing examples. @wvmikep #
Semantic Web is slowly coming into focus for the wider world. Download the survey [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>For my blogging: looking for the formal name of the &#8220;ugly alternative&#8221; P.E.T.-design principle in the @<a href="http://twitter.com/kas">kas</a> #<a href="http://search.twitter.com/search?q=%23HFI">HFI</a> webcast <a rel="nofollow" href="http://bit.ly/6cDt1">http://bit.ly/6cDt1</a> <a href="http://twitter.com/jeromer/statuses/1687957355">#</a></li>
<li><span class="dquo">&#8220;</span>An epidemic of overloaded text slides&#8221; in #ppt, says Dave Paradi in a podcast (http://bit.ly/jnczw) with sad <span class="amp">&amp;</span> amusing examples. @<a href="http://twitter.com/wvmikep">wvmikep</a> <a href="http://twitter.com/jeromer/statuses/1690773397">#</a></li>
<li>Semantic Web is slowly coming into focus for the wider world. Download the survey data or read the report: <a rel="nofollow" href="http://ping.fm/oOK92">http://ping.fm/oOK92</a> <a href="http://twitter.com/jeromer/statuses/1697522282">#</a></li>
<li>What needs to cross the chasm next? Wireless laptop access. Enough with paying 14 ways til Sunday and jumping thru 27 hoops. <a href="http://twitter.com/jeromer/statuses/1713448168">#</a></li>
<li>You use credit <span class="amp">&amp;</span> debit cards, now. Why not consolidate into your phone and use mobile banking? …What? …You don&#8217;t trust your phone company? <a href="http://twitter.com/jeromer/statuses/1713515171">#</a></li>
<li>Great &#8220;do&#8221; and &#8220;don&#8217;t&#8221; examples in this article on designing good call-to-action buttons: <a rel="nofollow" href="http://bit.ly/19oA3y">http://bit.ly/19oA3y</a> Thanks @<a href="http://twitter.com/cinteractionlab">cinteractionlab</a> <a href="http://twitter.com/jeromer/statuses/1731757550">#</a></li>
<li>Mobile Phone Security Challenge to split $½-mil for 4 best ideas that make stolen phones undesirable, data more secure. <a rel="nofollow" href="http://bit.ly/1awmpa">http://bit.ly/1awmpa</a> <a href="http://twitter.com/jeromer/statuses/1731824004">#</a></li>
<li>The eighth most common search string sent to Google is “Google&#8221;. This points to a usability issue. <a href="http://twitter.com/jeromer/statuses/1746518816">#</a></li>
<li>Do you a) use 2 mobile phones or b) travel lots internationally with separate SIM cards for each country? A 2-in-1 phone <a rel="nofollow" href="http://bit.ly/4WGAm">http://bit.ly/4WGAm</a> <a href="http://twitter.com/jeromer/statuses/1746547962">#</a></li>
<li>Nielsen: Web usability improved due to better IA. A 10% IA improvement returns 70% or more. <a rel="nofollow" href="http://bit.ly/1gi9P">http://bit.ly/1gi9P</a> (Via @<a href="http://twitter.com/cbehrlich">cbehrlich</a> @<a href="http://twitter.com/uxtweets">uxtweets</a>) <a href="http://twitter.com/jeromer/statuses/1746588732">#</a></li>
</ul>
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		<title>My Twittering (2009-04-26)</title>
		<link>http://fivesketches.com/2009/04/my-twittering-2009-04-26/</link>
		<comments>http://fivesketches.com/2009/04/my-twittering-2009-04-26/#comments</comments>
		<pubDate>Sun, 26 Apr 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

		<guid isPermaLink="false">http://fivesketches.com/2009/04/my-twittering-2009-04-26/</guid>
		<description><![CDATA[
A presentation on seductive interaction that I&#8217;d like to see, live: http://ping.fm/JzHcT
In Vancouver? I&#8217;m presenting tonight at 7pm, on core competencies and ideation-design. Details at http://ping.fm/SVNGp
I want to try it: Easy Meet for mobile devices/phones lets users view &#38; mark up each other’s PPT slides. http://ping.fm/3uyav
Cute &#38; funny, but this &#8220;PC in biohazard suit&#8221; ad [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>A presentation on seductive interaction that I&#8217;d like to see, live: <a rel="nofollow" href="http://ping.fm/JzHcT">http://ping.fm/JzHcT</a></li>
<li>In Vancouver? I&#8217;m presenting tonight at 7pm, on core competencies and ideation-design. Details at <a rel="nofollow" href="http://ping.fm/SVNGp">http://ping.fm/SVNGp</a></li>
<li>I want to try it: Easy Meet for mobile devices/phones lets users view <span class="amp">&amp;</span> mark up each other’s PPT slides. <a rel="nofollow" href="http://ping.fm/3uyav">http://ping.fm/3uyav</a></li>
<li>Cute <span class="amp">&amp;</span> funny, but this &#8220;PC in biohazard suit&#8221; ad is ill timed, given recent coverage of a Mac virus! And I like my PC. <a rel="nofollow" href="http://ping.fm/L4D3F">http://ping.fm/L4D3F</a></li>
<li>An overseeable review of 16 UI prototyping tools for web sites: <a rel="nofollow" href="http://ping.fm/rS28q">http://ping.fm/rS28q</a></li>
<li>If Twitter is for high school girls, who says they aren&#8217;t supposed to write? In Defence of Twitter: <a rel="nofollow" href="http://bit.ly/qu7cX">http://bit.ly/qu7cX</a> Thanks, @<a href="http://twitter.com/breebop">breebop</a></li>
<li><span class="dquo">&#8220;</span>Eye candy&#8221; article a good read (illustr.) about aesthetics, usability, and user experience. Like it! <a rel="nofollow" href="http://ping.fm/ccKJo">http://ping.fm/ccKJo</a></li>
<li>In an online course, students expect the instructor&#8217;s daily presence, whereas in face-to-face courses, once a week suffices.</li>
<li>Just did a spontaneous demo of #<a href="http://search.twitter.com/search?q=%23Jing">Jing</a> for the other instructors. It&#8217;s the easiest way to quickly show <span class="amp">&amp;</span> tell! <a rel="nofollow" href="http://bit.ly/xfu2l">http://bit.ly/xfu2l</a> @<a href="http://twitter.com/betsyweber">betsyweber</a></li>
<li>Online distance education has communicat&#8217;n barriers. So integrate Skype into course-delivery ware. Hey, #WebCT, the API: <a rel="nofollow" href="http://bit.ly/ipqZN">http://bit.ly/ipqZN</a></li>
<li>In the absence of courseware that lets me rate student comments, I must use a rubric (marking grid) to track student participation by hand.</li>
<li>Does &#8220;student participation&#8221; in an online course mean &#8220;involvement in discussion&#8221;? Or something else?</li>
<li>It takes instructors time to assess the quality of online student discussion. Reward students for the number of posts? This choice sucks.</li>
<li>I think I&#8217;ll add a graded discussion component to weekly assignments: &#8220;Comment on the reading; respond to the comment of another student.&#8221;</li>
<li>RT In Vancouver? Next VanUE event: Designing for the Community Experience&#8230; Tues, May 26, 2009 - <a rel="nofollow" href="http://www.vanue.com">http://www.vanue.com</a> - @<a href="http://twitter.com/bskelton">bskelton</a></li>
</ul>
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		<title>My Twittering (2009-04-12)</title>
		<link>http://fivesketches.com/2009/04/my-twittering-this-week-2009-04-12/</link>
		<comments>http://fivesketches.com/2009/04/my-twittering-this-week-2009-04-12/#comments</comments>
		<pubDate>Sun, 12 Apr 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

		<guid isPermaLink="false">http://fivesketches.com/2009/04/my-twittering-this-week-2009-04-12/</guid>
		<description><![CDATA[
I have one item to add to this usability checklist (http://ping.fm/n2VQn): users don&#8217;t have to repeat any input. #
TG Daily on nettiquette: &#8220;within the […] Internet, just like in real life, there is this thing called personal space.&#8221;  http://bit.ly/Sycha #
Product-design &#38; localisation Fail: in Western Australia, I bought a yellow gel toilet-bowl cleaner. Once [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>I have one item to add to this usability checklist (http://ping.fm/n2VQn): users don&#8217;t have to repeat any input. <a href="http://twitter.com/jeromer/statuses/1458158678">#</a></li>
<li>TG Daily on nettiquette: &#8220;within the […] Internet, just like in real life, there is this thing called personal space.&#8221;  <a href="http://bit.ly/Sycha" rel="nofollow">http://bit.ly/Sycha</a> <a href="http://twitter.com/jeromer/statuses/1458309136">#</a></li>
<li>Product-design <span class="amp">&amp;</span> localisation Fail: in Western Australia, I bought a yellow gel toilet-bowl cleaner. Once in the bowl: Ewww! Gimme blue! <a href="http://twitter.com/jeromer/statuses/1458967297">#</a></li>
<li>Can&#8217;t make heads or tails out of why people follow/drop me in Twitter. Confession: it took me a while to realise it shouldn&#8217;t matter to me. <a href="http://twitter.com/jeromer/statuses/1458997926">#</a></li>
<li>RT @<a href="http://twitter.com/steno">steno</a> This manual explains all the basics of usability: <a href="http://ping.fm/JaTam" rel="nofollow">http://ping.fm/JaTam</a> <a href="http://twitter.com/jeromer/statuses/1464157130">#</a></li>
<li>TweetDeck double-posted my last Tweet! People tell me they dislike TweetDeck. What do YOU use, is it usable, and do you _love_ it? <a href="http://twitter.com/jeromer/statuses/1464210694">#</a></li>
<li>Twenty things to make you a better blogger (I do 17 of them): <a href="http://ping.fm/qxI0V" rel="nofollow">http://ping.fm/qxI0V</a> <a href="http://twitter.com/jeromer/statuses/1467972305">#</a></li>
<li>A bit of levity: 30 Twitter comics: <a href="http://ping.fm/Hoaq1" rel="nofollow">http://ping.fm/Hoaq1</a> <a href="http://twitter.com/jeromer/statuses/1471252403">#</a></li>
<li>Six useful ingredients for good design are logo, colour, typography, brand, modularity, footer. Me, I need more.  <a href="http://bit.ly/1AMNd9" rel="nofollow">http://bit.ly/1AMNd9</a> <a href="http://twitter.com/jeromer/statuses/1471530406">#</a></li>
<li>When we&#8217;re dead and famous (whaddayamean &#8220;Ha!&#8221;?), will people do this to us with Web 4.0?  <a href="http://tinyurl.com/cslhvk" rel="nofollow">http://tinyurl.com/cslhvk</a>  (from @<a href="http://twitter.com/bradeinarsen">bradeinarsen</a>) <a href="http://twitter.com/jeromer/statuses/1473132200">#</a></li>
<li>Just tried Mikogo (desktop-sharing) during a phone meeting. I like it! Easier than ePop, similar to GoToMeeting but no fee. <a href="http://www.Mikogo.com" rel="nofollow">http://www.Mikogo.com</a> <a href="http://twitter.com/jeromer/statuses/1488505988">#</a></li>
<li>Enviro or scary? Cows, sheep, <span class="amp">&amp;</span> pigs produce 0.3 trillion tonnes methane yearly. Feed them fish oil (2% of diet) to reduce their farts 20%. <a href="http://twitter.com/jeromer/statuses/1495767015">#</a></li>
<li>Windows Security Alert insists my firewall is off when it&#8217;s on. Eventually, I set the icon not to appear. Annoying design increased my risk. <a href="http://twitter.com/jeromer/statuses/1499334808">#</a></li>
</ul>
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		<title>My Twittering (2009-04-05)</title>
		<link>http://fivesketches.com/2009/04/my-twittering-this-week-2009-04-05/</link>
		<comments>http://fivesketches.com/2009/04/my-twittering-this-week-2009-04-05/#comments</comments>
		<pubDate>Sun, 05 Apr 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[@JeromeR]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

		<guid isPermaLink="false">http://fivesketches.com/2009/04/my-twittering-this-week-2009-04-05/</guid>
		<description><![CDATA[
Search the web, then refine the search by clicking additional terms in the tag cloud. Do I like it? :$  You try it: http://ping.fm/3lVjd #
Overheard outside the YVR airport lounge: &#8220;Four Newfies were in there and drank ALL the beer. They&#8217;re OK; there just isn&#8217;t any more beer.&#8221; #
Expert prediction: computers to discover remaining [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>Search the web, then refine the search by clicking additional terms in the tag cloud. Do I like it? :$  You try it: <a href="http://ping.fm/3lVjd" rel="nofollow">http://ping.fm/3lVjd</a> <a href="http://twitter.com/jeromer/statuses/1452454235">#</a></li>
<li>Overheard outside the YVR airport lounge: &#8220;Four Newfies were in there and drank ALL the beer. They&#8217;re OK; there just isn&#8217;t any more beer.&#8221; <a href="http://twitter.com/jeromer/statuses/1452585178">#</a></li>
<li>Expert prediction: computers to discover remaining laws of physics where we have massive amts of data but no theories. <a href="http://bit.ly/XIXIF" rel="nofollow">http://bit.ly/XIXIF</a> <a href="http://twitter.com/jeromer/statuses/1452656975">#</a></li>
<li>On Twittering in court: cues upcoming witnesses, interferes with fair trial, but should be allowed. <a href="http://ping.fm/jVGhp" rel="nofollow">http://ping.fm/jVGhp</a> <a href="http://twitter.com/jeromer/statuses/1454294563">#</a></li>
<li>If users acknowledge good usability <span class="amp">&amp;</span> their messages make it to the Dev/Design team, will that motivate Dev/Design to value usability more? <a href="http://twitter.com/jeromer/statuses/1454438784">#</a></li>
</ul>
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		<title>My Twittering (2009-04-04)</title>
		<link>http://fivesketches.com/2009/03/twitters-of-the-week-2009-04-04/</link>
		<comments>http://fivesketches.com/2009/03/twitters-of-the-week-2009-04-04/#comments</comments>
		<pubDate>Sun, 29 Mar 2009 11:00:00 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[My Twitter summaries]]></category>
		<category><![CDATA[Jerome Ryckborst]]></category>
		<category><![CDATA[microblogging]]></category>

		<guid isPermaLink="false">http://fivesketches.com/2009/03/twitters-of-the-week-2009-04-04/</guid>
		<description><![CDATA[
Some of you won&#8217;t agree with me on whether usability studies are legitimate research. Comments? http://ping.fm/XRGDr #
We&#8217;re losing usability. Have you lost your half-typed work in Facebook, Wordpress, …? Office has autobackup. Why can&#8217;t browsers? #
Time to take my mom&#8217;s advice: &#8220;Nee heb je, ja kun je krijgen,&#8221; which means &#8220;If you don&#8217;t ask, the [...]]]></description>
			<content:encoded><![CDATA[<ul class="aktt_tweet_digest">
<li>Some of you won&#8217;t agree with me on whether usability studies are legitimate research. Comments? <a href="http://ping.fm/XRGDr" rel="nofollow">http://ping.fm/XRGDr</a> <a href="http://twitter.com/jeromer/statuses/1371346083">#</a></li>
<li>We&#8217;re losing usability. Have you lost your half-typed work in Facebook, Wordpress, …? Office has autobackup. Why can&#8217;t browsers? <a href="http://twitter.com/jeromer/statuses/1373083937">#</a></li>
<li>Time to take my mom&#8217;s advice: &#8220;Nee heb je, ja kun je krijgen,&#8221; which means &#8220;If you don&#8217;t ask, the answer is always no.&#8221; <a href="http://twitter.com/jeromer/statuses/1377096912">#</a></li>
<li>Did you expect the semanic web wouldn&#8217;t require any work on your part? (I was hoping&#8230;) <a href="http://iglue.com/beta/" rel="nofollow">http://iglue.com/beta/</a> <a href="http://twitter.com/jeromer/statuses/1377107502">#</a></li>
<li>Text formatting can ruin (or enhance) the readability and persuasiveness. Kath Straub @<a href="http://twitter.com/kas">kas</a> gives a professional assessment of her Kindle &#8230; <a href="http://twitter.com/jeromer/statuses/1377126727">#</a></li>
<li><span class="dquo">&#8220;</span>Distance Participation&#8221; as a way to attend a conference. Compare prices <span class="amp">&amp;</span> perks in this sample (scroll the page): <a href="http://ping.fm/HM9f7" rel="nofollow">http://ping.fm/HM9f7</a> <a href="http://twitter.com/jeromer/statuses/1389752570">#</a></li>
<li>Would you get your money&#8217;s worth attending a conference remotely? What would it take to make you feel like a participant? <a href="http://twitter.com/jeromer/statuses/1389759059">#</a></li>
<li>Thousands sing one note in a song, with no idea of what they&#8217;re collectively singing. Web 2.0 art? <a href="http://ping.fm/6uZYh" rel="nofollow">http://ping.fm/6uZYh</a> <a href="http://twitter.com/jeromer/statuses/1389776105">#</a></li>
<li>RT @<a href="http://twitter.com/kirstenahall">kirstenahall</a> @creattica: The 10 Commandments of Good Design <a href="http://bit.ly/Rawna" rel="nofollow">http://bit.ly/Rawna</a> <a href="http://twitter.com/jeromer/statuses/1391528827">#</a></li>
<li>SlideShare stripped the text out of my .pptx file but Xed the graphics from the .ppt file. Grr. The text version: <a href="http://tinyurl.com/5sketch" rel="nofollow">http://tinyurl.com/5sketch</a> <a href="http://twitter.com/jeromer/statuses/1391704236">#</a></li>
<li>RT Objectified (film) in Vancouver. Trailer: <a href="http://tinyurl.com/7ot5vg" rel="nofollow">http://tinyurl.com/7ot5vg</a>; follow @<a href="http://twitter.com/gary_hustwit">gary_hustwit</a> @<a href="http://twitter.com/missjennyjenny">missjennyjenny</a> <a href="http://twitter.com/jeromer/statuses/1403870581">#</a></li>
</ul>
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