Why pen+paper is better

When solving a software-design problem or a web-design problem, you get the best results from following a design process. I’m not referring to something I made up. I’m referring to something that people who are trained in “Design” will recognise as a design process. And such processes inevitably include divergence and convergence.
Divergence is the stage when […]

Napkin to Five Sketches™

It’s been a year since that flash of insight hit me. Looking back, getting to what I now call the Five Sketches™ ideation-design method was an interesting journey.
The setting. I was working on a two-person usability team faced with six major software- and web products to support. We were empowered to do usability, but not design. At the time, the team was in the […]

Design Studio vs. Five Sketches™

I came across a software-design approach similar to Five Sketches™. It’s called Design Studio, and was developed in the USA. I was intrigued to learn about Design Studio. When separate teams develop a similar response to the same challenge, it validates both solutions. In this case, the challenge is to support software developers as they design the mental models, interaction, […]