Five Sketches™

I received a brochure in the mail, titled Time for a Tune-up: How improving usability can improve the fortunes of your web site. It recommends this blend of usability methods:

Expert reviews focus on workflows and give best results when the scope is clearly defined.
Usability studies are more time-consuming than expert reviews, but is the best […]

Do you ever wonder how effective expert reviews and usability tests are? Apparently, they can be pretty good.
Rolf Molich and others have conducted a series of comparative usability evaluation (CUE) studies, in which a number of teams evaluate the same version of a web site or application. The teams chose their own preferred methods—such as […]