Five Sketches™

I’m conducting ethnographic research into how usability analysts regard usability research.
How will I conduct this research?
I’m conducting a form of community-based participatory research, so members of the community—the research subjects—will help me set the questions or lines of inquiry and will influence the research methods. This is appropriate since I’m researching people who research—people […]

When I conduct usability studies, I use a laptop and Morae to create a portable and low-cost usability lab. I typically visit the participant on site, so I can look around. I provide a scenario that participants can follow as they try using a new software feature. Morae records their voices, facial expressions, on-screen actions, clicks, […]

Currently, I’m conducting research on usability analysis and on how Morae software might influence that. My research gaze is rather academic, in that I’m especially interested in the epistemology of usability analysis.
One of my self-imposed challenges is to make my research relevant to usability practitioners. I’m a practitioner and CUA myself, and I have little time for […]