Divergent thinking and collaboration

I watched an illustrated video of an illustrated speech by Ken Robinson on changing education paradigms. I believe the paradigm shifts he calls are also needed in the development process of software and information products.
In his speech, Robinson cites a study on divergent thinking—thinking in an unusual and unstereotyped way—which isn’t the same thing as […]

Sketch, wireframe, prototype

Over the past month, I’ve come across the same discussion several times: “When designing a website or product, do you use wireframing or prototyping?”
The first part of my answer is: “Make sure you sketch, first.”
At the design stage, sketching, wire-framing, and prototyping are not equal. Sketching is useful at the divergent phase of design because it lets […]

Why pen+paper is better

When solving a software-design problem or a web-design problem, you get the best results from following a design process. I’m not referring to something I made up. I’m referring to something that people who are trained in “Design” will recognise as a design process. And such processes inevitably include divergence and convergence.
Divergence is the stage when […]