Developers can learn ¾ of Design

Microsoft’s Bill Buxton recently wrote an article for Business Week, titled On Engineering and Design: An open letter. In it, Buxton explains that developers can improve the user experience of the product that they’re building by learning three of the four layers that engage designers:

Design awareness.
Design literacy.
Design thinking.

Buxton also mentions a fourth layer, design practice. He explains that […]

Napkin to Five Sketches™

It’s been a year since that flash of insight hit me. Looking back, getting to what I now call the Five Sketches™ ideation-design method was an interesting journey.
The setting. I was working on a two-person usability team faced with six major software- and web products to support. We were empowered to do usability, but not design. At the time, the team was in the […]