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	<title>Five Sketches™ &#187; accessibility</title>
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	<link>http://fivesketches.com</link>
	<description>Ideation, design, and usability for development teams</description>
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		<title>A banister has multiple user groups</title>
		<link>http://fivesketches.com/2009/10/banister-user-groups/</link>
		<comments>http://fivesketches.com/2009/10/banister-user-groups/#comments</comments>
		<pubDate>Sun, 25 Oct 2009 11:55:36 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[Design, process, business]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[banisters]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[detectable warnings]]></category>
		<category><![CDATA[disabilities]]></category>
		<category><![CDATA[intended users]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[user groups]]></category>
		<category><![CDATA[visual impairment]]></category>

		<guid isPermaLink="false">http://fivesketches.com/?p=2856</guid>
		<description><![CDATA[We don&#8217;t always know what a design is intended to convey. We don&#8217;t always recognise or relate to a design&#8217;s intended user groups. But we don&#8217;t have to know everything that an object&#8217;s design is intended to do, in order to make effective use of the object.
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I [...]]]></description>
			<content:encoded><![CDATA[<p>We don&#8217;t always know what a design is intended to convey. We don&#8217;t always recognise or relate to a design&#8217;s intended user groups. But we don&#8217;t have to know everything that an object&#8217;s design is intended to do, in order to make effective use of the object.</p>
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<p>I imagine the metal inserts in the wooden banister (see the video, above) are detectable warnings for people who are visually impaired, but that&#8217;s only a guess. If you watch the video again, you&#8217;ll see that the metal inserts do not occur at every bend in the staircase.</p>
<p>Whatever the intent, the banister fully met my needs.</p>
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		<title>User performance depends on conditions</title>
		<link>http://fivesketches.com/2009/09/user-performance-depends-on-conditions/</link>
		<comments>http://fivesketches.com/2009/09/user-performance-depends-on-conditions/#comments</comments>
		<pubDate>Sun, 20 Sep 2009 11:55:22 +0000</pubDate>
		<dc:creator>JeromeR</dc:creator>
				<category><![CDATA[Usability]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[blind]]></category>
		<category><![CDATA[disability]]></category>
		<category><![CDATA[functional illiteracy]]></category>
		<category><![CDATA[magnification]]></category>
		<category><![CDATA[user observations]]></category>
		<category><![CDATA[visual impairment]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://fivesketches.com/?p=2067</guid>
		<description><![CDATA[In early June, in a hotel lobby, I stopped to observe someone troubleshooting a wireless connection. I&#8217;ve faced this challenge myself, since every hotel seems to have a slightly different process for connecting.
The person I was observing was visually impaired and had his GUI enlarged by about 1000% or more. As he attempted to troubleshoot [...]]]></description>
			<content:encoded><![CDATA[<p>In early June, in a hotel lobby, I stopped to observe someone troubleshooting a wireless connection. I&#8217;ve faced this challenge myself, since every hotel seems to have a slightly different process for connecting.</p>
<p>The person I was observing was visually impaired and had his GUI enlarged by about 1000% or more. As he attempted to troubleshoot his wireless connection, he was very rapidly scrolling horizontally <em>and</em> vertically in order to read the text and view the icons in the <span style="color: #565678;"><strong>Wireless Connection Status</strong></span> dialog box. The hugely enlarged GUI flew around the screen. His screen displayed only a small portion of the total GUI, but he never lost his place.</p>
<p style="text-align: center;"><img class="alignnone size-full wp-image-2712" title="Only part of the screen is visible" src="http://fivesketches.com/wp-content/uploads/2009/09/visually-impaired-magnification.png" alt="Only part of the screen is visible" width="400" height="300" /></p>
<p>In contrast, I lost my place repeatedly. I couldn&#8217;t relate the different pieces of information, so what I saw was effectively meaningless to me much of the time. His spatial awareness—his ability to navigate quickly around a relatively large area—was clearly more developed than mine.</p>
<p>I could not keep up with all of the text, either, <em>even when he was reading it to me</em> out loud: &#8221;It says &#8216;Signal Strength&#8221; is 4 bars, but it won&#8217;t connect. See?&#8221; (Well, actually, I <em>didn&#8217;t</em> see.) Though I&#8217;m very familiar with this dialog box, I could only read the shorter words as they flew by on screen. The larger words were illegible to me. His ability to read rapidly-moving whole words when only parts of them were visible at any given instant was much more developed than mine. I felt sheepish about being functionally illiterate under these conditions.</p>
<p style="text-align: center;"><img class="alignnone size-full wp-image-2713" title="Flying text is hard to read" src="http://fivesketches.com/wp-content/uploads/2009/09/visually-impaired-excerpt.png" alt="Flying text is hard to read" width="400" height="195" /></p>
<p>It was interesting to see how my own user performance depends on such a narrow range of conditions. I need to see the whole word and its context. I need to see at least half the dialog box at once. And, if the image is moving, it must be moving slowly.</p>
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