Failure, then sketching success

Developing Five Sketches™ came with its share of challenges. Fortunately, all obstacles were overcome. Some of those obstacles were even on the official Ways To Fail list in Seth Godin’s book, The Big Moo.
I’m glad I didn’t have to face them all:

Keep secrets.
Set aggressive deadlines for others to get buy in—then change them when they aren’t met.
Be […]

Functional sophistication, not complexity

Some software companies add ever more features to their software as a way to differentiate it from its competitors. Lucinio Santos’ lengthy analysis of sophistication versus complexity includes this graphic:

An excellent example of simplification is the Microsoft Office ribbon. Many users who upgrade dislike the ribbon for months because of the sheer amount of GUI change it imposes, but the ribbon […]